Tufts Technology Services (TTS) is a university-wide service organization dedicated to the strategic planning, implementation, and support of technology products and services that anticipate and meet the academic, research, clinical and business needs of the Tufts community. TTS offers technical leadership and services to our customers with a focus on providing innovative solutions, delivering exceptional customer service, and creating a reliable infrastructure that demonstrates value to the students, faculty, staff, and alumni of Tufts University. TTS works in partnership with schools, business units, and other academic support organizations to provide campus-wide IT services in the areas of academic and research technology, enterprise application systems and services, networking and telecommunications, information security, data center operations, web services, classroom and computer lab technology support, and user support, training and outreach.
Responsibilities:
- Reporting directly to the Associate Director of Geospatial Technology Services, working closely with a diverse client base comprised of faculty and students to help them utilize innovative Digital Humanities methods and technologies to achieve their scholarly teaching and research goals
- providing Digital Humanities consulting services to faculty, students, and staff from a wide range departments and academic disciplines
- assisting them in the design and development of complex Digital Humanities projects from initial concept to delivery
- providing support, education, and outreach
- coordinating faculty, students, and staff from around the University to advance Tufts Digital Humanities program and research
- developing process improvements to continually enhance and the delivery and support of Digital Humanities solutions to the Tufts community
- help coordinate the Digital Humanities service portion of the Tufts Data Lab, a state-of-the art teaching and research space for data analysis and visualization, and other instructional and research computing environments across all campuses: includes software assessment, basic system trouble-shooting, and software maintenance.
Qualifications:
Basic Requirements
- Bachelor’s Degree in related field and 1-2 years of work experience within the Digital Humanities
- Strong background and understanding of Digital Humanities and related concepts with strong knowledge and ability to use Digital Humanities methods and technology in a variety of research areas and applications
- Strong programming skills with experience in web programming and associated technologies
- Demonstrated ability to build and engage an active intellectual community, including working collaboratively and building partnerships across disciplines
- Works well under pressure and under tight deadlines, and produces quality deliverables to clients on time and in accordance with functional specifications.
- Strong commitment to teaching excellence and demonstrated experience designing, developing and delivering GIS education and training
- Must possess advanced analytical and innovative problem solving skills. Strong written and oral communication skills. Strong presentation skills
- Ability to communicate effectively and tactfully with a wide variety of stakeholders, including faculty, students, and staff in a team environment
- Strong track-record of exemplifying customer service excellence and accountability
Preferred Qualifications
- Master’s Degree in related field and 1-2 years Digital Humanities work experience delivering training in a higher education environment
- Experience with text analysis: text encoding, text mining, natural language processing, etc
- Experience with image analysis and image processing
- Experience with visualization: humanities data visualization, 3D visualization, geospatial visualization
- Experience with digital storytelling and game design
- Experience with programming languages, such as Ruby, Python, or R
- Knowledge of statistics and experience with statistical software packages such as R
- Experience with data visualization tools, such as D3.js, GGplot, etc
- Knowledge of one or more content management or digital scholarship platforms such as WordPress or Drupal.
Position open until filled – visit job posting and apply online
Tufts University is an AA/EO employer and actively seeks candidates from diverse backgrounds. Please see the Tufts University non-discrimination statement.
